|
|
BEFORE YOU SIGN TAKE THE TIME
To Know The Answers To These Questions
|
Q. What is the full name and address of the company?
A. JAYHAWK EXTERIORS, INC.
700 Baker Road, Suite 104
Virginia Beach, VA 23462
|
Q. Does the company carry insurance?
A. A contractor should carry comprehensive liability insurance and worker's compensation insurance. This can be verified by asking to see the contractor's certificates. If he can't show you them, he probably is not insured. Be aware that if a worker is injured on your property, you very well might be held liable for all costs. Most homeowner's insurance policies normally exclude such injuries. Jayhawk Exteriors is a fully insured contractor.
|
Q. Is the company a licensed contractor?
A. Jayhawk Exteriors, Inc. is a Class "A" Licensed (2705 084170) Virginia Contractor.
|
Q. Will the company provide referrals or references from previous Jobs?
A. Remember, many customers may not want their names and phone numbers released. Jayhawk Exteriors, Inc. provides a long list of completed projects, which includes products used (by brand name and color) along with many photos of these projects.
|
Q. What is the company's workmanship warranty?
A. Longer warranties are not more valuable than shorter warranties. The length of the warranty is less important than the intent and ability of the contractor to stand behind his warranty. Usually, more problems of either workmanship, or material show up very quickly. Therefore, the near-term warranty given by the contractor or manufacturer is more important than the warranty coverage during the later years of the warranty. Even if problems of workmanship arise after the workmanship warranty has lapsed; a reliable contractor usually will want to stand behind his work. Jayhawk Exteriors, Inc. offers a full two (2) year Workmanship Warranty and stands behind their work 100%.
|
Q. What is the company's track record for solving customer complaints?
A. Many contractors in business for any length of time have been involved in dispute. Ask the contractor if his license (if he has one) has ever been suspended and why? Call the appropriate authorities, such as the Better Business Bureau and licensing departments, find out if any complaints have been filed against them and how they were resolved. Jayhawk Exteriors has a company policy to correct any dispute within 24 hours, and is a member of the Greater Hampton Roads Better Business Bureau.
|
|
|
|
|
